Privacy Policy

Last updated: September 3, 2025

MBIC LLC ("MBIC") values and respects your privacy. We have prepared this privacy policy to explain the manner in which we collect, use, and disclose personal information through our website located at mbic.us ("Website") and through our data analytics consulting services, business intelligence implementations, AI deployment services, and process automation solutions ("Services"). The term "you" or "users" is used to refer to individuals browsing, installing, downloading, accessing or otherwise using our Website or our Services. The term "client" is used to describe legal entities that engage our Services.

Collection and Use of Personal Information

Information collected through MBIC Services:

Generally speaking, we recommend that our clients not provide any personal information when using our Services unless specifically required for the consulting engagement.

If clients choose to provide personal information as part of their business data during consulting engagements, our clients are responsible for complying with applicable privacy laws when collecting, using, or disclosing personal information, including by providing and obtaining all necessary notices and consents. Information we access or process is treated and handled in accordance with our contractual commitments to our clients.

If clients engage our Services through a third-party platform or service (for example, via AWS, Azure, or GCP), MBIC will only access personal information as necessary to provide the contracted services and in accordance with the platform's data handling requirements.

If you have any questions regarding the personal information we process on behalf of one of our clients, we encourage you to first contact the client directly and/or review their applicable privacy policy.

Information collected through our Website or other interactions with you:

We may collect information about you when you:

  • Contact us for consulting services
  • Request a demo or consultation
  • Sign up to receive marketing emails, newsletters, or updates
  • Attend an event hosted by us
  • Participate in our surveys
  • Apply for a job and participate in our recruitment activities
  • Contact us with a comment, question, or complaint
  • Visit our Website or interact with us on social media

Requesting Consulting Services: When you contact us for consulting services, we collect your business contact information, information about your organization (including the type of organization and its location), and information about your organization's needs and objectives for analytics, automation, or AI implementation. We use this information to understand your requirements, assess how our services can help your organization, and to provide customized consulting recommendations.

Creating an Account: If required for ongoing service delivery, you may need to create an account to access certain MBIC resources or platforms. To create your account, we collect your first and last name, email address, and a password that you create. We use this information to manage your access to our services and platforms. We strongly recommend that you do not disclose your password to anyone.

Marketing Communications: We may send you communications (including by mail and email) regarding our consulting services, analytics solutions, and industry insights that we believe are of interest to you. You can unsubscribe at any time by clicking the "unsubscribe" link included at the bottom of each email or by contacting us at privacy@mbic.us.

Surveys: From time to time, we may offer you the opportunity to participate in surveys about our services or industry trends. The information obtained through our surveys is used in an aggregated, de-identified form to help us understand our clients and enhance our service offerings.

Employment: If you apply for a job with us, we may collect certain personal information about you (such as information that would be contained in a resume, cover letter, or other employment-related materials). We use this information for the purpose of processing, evaluating, and responding to your application. We may also collect information from references you provide.

Contact Us: When you contact us with a comment, question, or complaint, you may be asked for information that identifies you, such as your name, address, and telephone number, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our services.

Sharing of Personal Information

We do not rent, sell, or disclose your personal information to third parties without your consent, except as set forth below or as required or permitted by law.

Affiliates and Business Partners: Your personal information may be transferred to our affiliates and business partners to meet our legal and compliance requirements and operational needs.

Service Providers: Your personal information may be transferred to certain third parties that provide services on our behalf, such as cloud computing, data storage, analytics, and technical support. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own purposes. Our service providers may be located in the U.S., Canada, or other jurisdictions.

Legal and Compliance: We and our service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing, or preventing fraud, or as otherwise may be required or permitted by applicable law or legal process. Your personal information may also be disclosed where necessary for the establishment, exercise, or defense of legal claims.

Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition, or sale involving all or part of MBIC or as part of a corporate reorganization or other change in corporate control.

Information About Our Website

Visiting Our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP addresses of all visitors to our Website and other related information, such as page requests, browser type, operating system, and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.

Cookies: Our Website uses cookies, pixel tags, and other tracking technologies. A cookie is a tiny element of data that our Website sends to a user's browser, which may then be stored on the user's device so that we can recognize the user when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all features.

Analytics: We may use third-party analytics services, such as Google Analytics, to help us gather and analyze information about how visitors use our Website. These services may use cookies and other tracking technologies. For more information about Google Analytics, visit: https://policies.google.com/technologies/partner-sites

Third-Party Links and Services: Our Website may contain links to other websites that MBIC does not own or operate. We provide links as a convenience to users. These linked websites have separate and independent privacy policies. We have no responsibility or liability for the manner in which organizations that operate such linked websites may collect, use, or disclose personal information.

Safeguards

We have implemented reasonable administrative, technical, and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss, and unauthorized access, use, modification, and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.

Retention

We keep your personal information only as long as it is operationally or legally necessary. After that, we will either destroy or anonymize the information.

Access to Information

If we receive a request from an individual to access or update personal information that we maintain on behalf of a client, we will direct that individual to the relevant client. We will assist our clients wherever possible in responding to individual access requests.

Subject to applicable law, you may have the right to access, update, correct, delete, transfer, and object to processing of your personal information in our control. Where we rely on your consent as a lawful basis to process your personal information, you have the right to withdraw your consent at any time.

Data subject requests can be made by emailing or writing to us at privacy@mbic.us. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to their personal information records.

International Transfers of Information

MBIC works with clients and service providers located in many countries. For that reason, MBIC may transfer, store, and/or process certain personal information outside of your jurisdiction of residence and across geographical borders to and/or from MBIC affiliates or service providers in other countries working on our behalf in accordance with applicable law. Examples of countries we may transfer personal information to include the United States, Canada, and countries where our cloud service providers operate.

Updates to the Privacy Policy

We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure that you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.

Contact Us

If you have any questions or comments about this privacy policy or the manner in which we treat your personal information, or to make data subject requests, please contact our Privacy Officer at: